Privacy Policy
Effective Date: January 2026
Introduction
At Northern Filter Supply, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data.
At Northern Filter Supply, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data.
Information We Collect
When you visit or place an order, we may collect:
• Contact information (name, email, phone, delivery address)
• Order details and purchase history
• Billing information (processed securely via third-party payment providers)
• Technical data (IP address, browser type, device info)
When you visit or place an order, we may collect:
• Contact information (name, email, phone, delivery address)
• Order details and purchase history
• Billing information (processed securely via third-party payment providers)
• Technical data (IP address, browser type, device info)
How We Use Your Information
We use data to:
• Process and fulfill orders
• Provide customer support and communicate order updates
• Improve site functionality and user experience
• Comply with legal obligations
We use data to:
• Process and fulfill orders
• Provide customer support and communicate order updates
• Improve site functionality and user experience
• Comply with legal obligations
Cookies and Tracking
We may use cookies and similar tools to improve site performance and analytics. You can manage cookie settings through your browser.
We may use cookies and similar tools to improve site performance and analytics. You can manage cookie settings through your browser.
Sharing Your Information
We may share info with:
• Payment processors
• Carriers for delivery purposes
• Legal authorities, when required by law
We may share info with:
• Payment processors
• Carriers for delivery purposes
• Legal authorities, when required by law
Your Rights
You can request access to, correction of, or deletion of your personal data. Contact us for details.
You can request access to, correction of, or deletion of your personal data. Contact us for details.
Policy Updates
We may update this policy. The latest version will be posted here.
We may update this policy. The latest version will be posted here.
Accessibility Statement
Northern Filter Supply is committed to making our website usable for everyone. We aim to meet internationally recognized accessibility standards and continually improve our site so people with disabilities can easily navigate content.
If you encounter any accessibility issues or need this content in another format (e.g., large text), please contact us at the email below. We’ll do our best to help.
Contact:
support@northernfiltersupply.com
support@northernfiltersupply.com
Shipping Policy
Order Processing
Orders are typically processed within 1–2 business days after confirmation.
Orders are typically processed within 1–2 business days after confirmation.
Delivery Methods
We use reliable carriers to deliver filters across Toronto and the surrounding areas. Deliveries are done during working hours, Monday to Friday.
We use reliable carriers to deliver filters across Toronto and the surrounding areas. Deliveries are done during working hours, Monday to Friday.
Delivery Issues
Give us the right address and have a human ready to sign when we drop it off because we are not into ghost deliveries.
Give us the right address and have a human ready to sign when we drop it off because we are not into ghost deliveries.
Delays
Transit times are estimates and not guaranteed. Weather, carrier delays, or unforeseen circumstances may affect delivery.
Transit times are estimates and not guaranteed. Weather, carrier delays, or unforeseen circumstances may affect delivery.
Terms & Conditions
Introduction
These terms govern your use of northernfiltersupply.ca (the “Site”) and your orders. By using the Site and placing orders, you agree to these terms.
These terms govern your use of northernfiltersupply.ca (the “Site”) and your orders. By using the Site and placing orders, you agree to these terms.
Order Acceptance
All orders are subject to acceptance. We reserve the right to refuse or cancel any order for any reason.
All orders are subject to acceptance. We reserve the right to refuse or cancel any order for any reason.
Pricing & Payment
Prices are shown in Canadian dollars and include applicable taxes where required. You agree to pay all charges incurred by you or anyone using your payment method at checkout.
Prices are shown in Canadian dollars and include applicable taxes where required. You agree to pay all charges incurred by you or anyone using your payment method at checkout.
Intellectual Property
All content on the Site, including text, graphics, logos, and images, is owned by Northern Filter Supply or its licensors.
All content on the Site, including text, graphics, logos, and images, is owned by Northern Filter Supply or its licensors.
Limitation of Liability
To the maximum extent permitted by law, Northern Filter Supply is not liable for indirect, special, or consequential damages. Our total liability for any claim relating to products or delivery is limited to the purchase price you paid.
To the maximum extent permitted by law, Northern Filter Supply is not liable for indirect, special, or consequential damages. Our total liability for any claim relating to products or delivery is limited to the purchase price you paid.
Governing Law
These terms are governed by the laws of Ontario and Canadian federal law.
These terms are governed by the laws of Ontario and Canadian federal law.
Changes to Terms
We may revise these terms from time to time. The latest version will be posted on this page.
We may revise these terms from time to time. The latest version will be posted on this page.